{"id":141,"date":"2026-09-04T18:16:20","date_gmt":"2026-09-04T18:16:20","guid":{"rendered":"https:\/\/trustedagedcare.com.au\/newsite\/?page_id=141"},"modified":"2026-09-23T06:32:52","modified_gmt":"2026-09-23T06:32:52","slug":"what-we-do","status":"publish","type":"page","link":"https:\/\/trustedagedcare.com.au\/newsite\/what-we-do\/","title":{"rendered":"What We Do"},"content":{"rendered":"

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What We Do.<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”80px|0px|80px|0px|true|false” custom_padding_tablet=”60px|0px|60px|0px|true|false” custom_padding_phone=”40px|0px|40px|0px|true|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ module_class=”row-align” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” width=”100%” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Accredited Aged Care Professionals\u00a0Assisting<\/span> Families to Navigate the Maze<\/span> of Aged Care with Compassion<\/span>.<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” custom_margin=”16px||24px||false|false” global_colors_info=”{}”]<\/p>\n

We help remove the tension involved in making informed decisions about your aged care choices.\u00a0 Accessing care for older Australians can be tricky with baffling jargon and a lot of paperwork.\u00a0 We make it easy for you to understand your options; whether that\u2019s staying at home longer with assistance or transitioning into to a residential aged care facility.\u00a0 Our aim is to \u2018hold your hand\u2019 through this journey and take the stress of your shoulders.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU2NCJ9fQ==@” button_text=”Book an Appointment” button_alignment_tablet=”” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” module_class=”btn-filled respnsve-btn appointment-popup” _builder_version=”4.27.8″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#133b63″ button_border_width=”1px” button_border_color=”#133B63″ button_use_icon=”off” custom_margin_tablet=”||16px||false|false” custom_margin_phone=”||16px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”16px|28px|16px|28px|true|true” button_text_color_last_edited=”off|desktop” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#0a1a2b” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#0a1a2b”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/accredited-aged-care-professionals-assisting-families-to-navigate-the-maze-of-aged-care-with-compass.webp” alt=”A woman holding an older woman\u2019s hands and smiling” align=”right” force_fullwidth=”on” _builder_version=”4.27.8″ _module_preset=”default” custom_padding=”||||false|false” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#133B63″ width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”80px|0px|80px|0px|true|false” custom_padding_tablet=”60px|0px|60px|0px|true|false” custom_padding_phone=”40px||40px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row module_class=”row-align” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”94%” width_last_edited=”on|phone” max_width=”1320px” module_alignment=”center” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” header_2_text_color=”#FFFFFF” text_orientation=”center” width=”100%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

How We Help.<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_text_color=”#FFFFFF” text_orientation=”center” width=”45%” width_tablet=”90%” width_phone=”100%” width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”16px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

We Want to Ensure That Elderly Australians Are Taken Care of in a Dignified Manner and That Their Families Are Comfortable with the Choices Made.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” module_alignment=”center” custom_margin=”32px||0px||false|false” custom_margin_tablet=”22px||0px||false|false” custom_margin_phone=”22px||0px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Remain at Home Longer” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/icon-container.webp” alt=”Remain at Home Longer” icon_alignment=”left” content_max_width=”100%” module_class=”how-we-help-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”24px” header_line_height=”32px” body_text_color=”#FFFFFF” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||32px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” border_width_all=”1px” border_color_all=”rgba(255,255,255,0.2)” global_colors_info=”{}”]<\/p>\n

We assist you in remaining independent, safe and cared for at home as long as possible.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Find the Right Accommodation” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/icon-container-1.webp” alt=”Find the Right Accommodation” icon_alignment=”left” content_max_width=”100%” module_class=”how-we-help-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”24px” header_line_height=”32px” body_text_color=”#FFFFFF” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||32px||false|false” custom_margin_tablet=”” custom_margin_phone=”12px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” border_width_all=”1px” border_color_all=”rgba(255,255,255,0.2)” global_colors_info=”{}”]<\/p>\n

If you need to sell your home, downsize or move into an assisted living facility or retirement village, we help with the process from start to finish.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”responsive-margin” _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Help When You Need it” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/icon-container-2.webp” alt=”Help When You Need it” icon_alignment=”left” content_max_width=”100%” module_class=”how-we-help-blurb how-we-row” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”24px” header_line_height=”32px” body_text_color=”#FFFFFF” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||32px||false|false” custom_margin_tablet=”” custom_margin_phone=”12px||12px||true|false” custom_margin_last_edited=”on|phone” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” border_width_all=”1px” border_color_all=”rgba(255,255,255,0.2)” global_colors_info=”{}”]<\/p>\n

Sometimes a crisis occurs, you’ve had a fall, have been in hospital or are unable to return home, our team can help you work out the best course of action.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ module_class=”responsive-margin” _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Make Aged Care Understandable” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/icon-container-3.webp” alt=”Make Aged Care Understandable” icon_alignment=”left” content_max_width=”100%” module_class=”how-we-help-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”24px” header_line_height=”32px” body_text_color=”#FFFFFF” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||32px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” border_width_all=”1px” border_color_all=”rgba(255,255,255,0.2)” global_colors_info=”{}”]<\/p>\n

The jargon involved in sorting through the aged care maze can be hard to get through, turn to TACS to help with breaking it all down.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”80px|0px|80px|0px|true|false” custom_padding_tablet=”60px||60px||true|false” custom_padding_phone=”60px||60px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” width=”100%” custom_margin=”||0px||false|false” custom_margin_tablet=”||16px||false|false” custom_margin_phone=”||16px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

What does the process<\/span> look like? <\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Start with a conversation” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/step-number.webp” alt=”Step 1″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” module_class=”journey-blurb-first” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ custom_margin=”||8px||false|false” custom_padding=”32px|40px|32px|40px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

We begin by understanding your situation, concerns and priorities.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Understand your options” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/step-number-1.webp” alt=”Step 2″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” module_class=”journey-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133B63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#FFFFFF” custom_margin=”||8px||false|false” custom_padding=”32px|40px|32px|40px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}” border_radii_image__hover_enabled=”off|desktop”]<\/p>\n

We explain the care, accommodation and financial considerations relevant to your circumstances.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Develop a strategy” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/step-number-2.webp” alt=”Step 3″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” module_class=”journey-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133B63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ custom_margin=”||8px||false|false” custom_padding=”32px|40px|32px|40px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

Where appropriate, we develop recommendations and a clear plan for moving forward.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Put the plan into action” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/step-number-3.webp” alt=”Step 4″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” module_class=”journey-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133B63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#FFFFFF” custom_margin=”||8px||false|false” custom_padding=”32px|40px|32px|40px|true|true” border_radii=”on|16px|16px|16px|16px” locked=”off” global_colors_info=”{}”]<\/p>\n

We can help coordinate the practical steps involved and work with relevant providers and professionals.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Support you through the transition” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/step-number-4.webp” alt=”Step 5″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” module_class=”journey-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133B63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ custom_margin=”||0px||false|false” custom_padding=”32px|40px|32px|40px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

You don’t have to navigate everything alone. We’re here to help you work through the next stage.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”0px|0px|80px|0px|false|false” custom_padding_tablet=”0px|0px|60px|0px|false|false” custom_padding_phone=”0px|0px|60px|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” module_class=”row-align” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#133B63″ width=”90%” max_width=”1320px” module_alignment=”center” custom_padding=”60px|32px|32px|32px|false|true” custom_padding_tablet=”32px|32px|32px|32px|false|true” custom_padding_phone=”32px|32px|32px|32px|false|true” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” header_2_text_color=”#FFFFFF” text_orientation=”center” width=”100%” module_alignment=”center” custom_margin=”||32px||false|false” custom_margin_tablet=”||16px||false|false” custom_margin_phone=”||16px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Schedule of Fees and Services.<\/span><\/h2>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” custom_padding=”0px|0px|0px|0px|true|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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Complimentary Introductory Call<\/h3>\n

A brief 15-minute telephone call to discuss what assistance you may need and whether Trusted Aged Care Services is the right fit for your circumstances. <\/pee> No personal financial advice is provided during this call. <\/pee> <\/p>\n

src=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/TAC-heart.png” alt=”” > <\/div>\n

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Cost<\/span> Complimentary <\/span> <\/span> <\/div>\n

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<\/p>\n

Initial Aged Care Consultation<\/h3>\n

During this consultation, we will discuss your circumstances, answer your questions and explain how the aged care system may apply to you or your family member. <\/pee> The consultation may include: <\/pee> <\/p>\n

    <\/p>\n
  • Explaining the different aged care fees and accommodation payment options;<\/li>\n

    <\/p>\n

  • Helping you understand RAD, DAP, RAC and DAC arrangements;<\/li>\n

    <\/p>\n

  • Discussing the Assets and Income Assessment process;<\/li>\n

    <\/p>\n

  • Assisting with relevant Services Australia (Centrelink) forms;<\/li>\n

    <\/p>\n

  • Explaining the financial information requested by an aged care provider; and<\/li>\n

    <\/p>\n

  • Identifying any matters that may require personal financial advice or further professional assistance.<\/li>\n

    <\/ul>\n

    This consultation provides factual information and general guidance. It does not include personal financial product recommendations or a Statement of Advice. If personal financial advice is required, we will explain the proposed scope and provide a written fee quote before commencing that work. <\/pee> <\/div>\n

    <\/p>\n

    <\/p>\n
    <\/p>\n
    Cost<\/span> $550<\/span> including GST<\/span> <\/span> <\/div>\n

    <\/div>\n

    <\/article>\n

    <\/p>\n

    <\/p>\n
    <\/p>\n

    Personal Aged Care Financial Advice<\/h3>\n

    Where personal financial advice is required, we can prepare a Statement of Advice addressing the strategies relevant to your circumstances. Depending on the agreed scope, this may include: <\/pee> <\/p>\n

      <\/p>\n
    • Aged care fees and accommodation costs;<\/li>\n

      <\/p>\n

    • Options for paying a RAD, DAP, RAC or DAC;<\/li>\n

      <\/p>\n

    • Whether to retain, rent or sell the family home;<\/li>\n

      <\/p>\n

    • Cash-flow and investment strategies;<\/li>\n

      <\/p>\n

    • Superannuation, pensions and annuities;<\/li>\n

      <\/p>\n

    • Social security entitlements and means testing;<\/li>\n

      <\/p>\n

    • Taxation considerations; and<\/li>\n

      <\/p>\n

    • The longer-term financial impact of different aged care decisions.<\/li>\n

      <\/ul>\n

      The scope and fee will depend on the complexity of the advice required. You will receive a written quote and must agree to the fee before we commence preparing your advice. <\/pee> <\/div>\n

      <\/p>\n

      <\/p>\n
      <\/p>\n
      Cost<\/span> Quoted following the Initial Information Meeting <\/span> <\/span> <\/div>\n

      <\/div>\n

      <\/article>\n

      <\/p>\n

      <\/p>\n
      <\/p>\n

      Additional Assistance and Implementation<\/h3>\n

      Where agreed, we can assist with implementing our financial advice and navigating the administrative aspects of entering aged care. This may include: <\/pee> <\/p>\n

        <\/p>\n
      • Helping complete relevant Assets and Income Assessment forms;<\/li>\n

        <\/p>\n

      • Liaising with Services Australia and an aged care provider;<\/li>\n

        <\/p>\n

      • Explaining accommodation payment options;<\/li>\n

        <\/p>\n

      • Assisting with financial information requested by the provider;<\/li>\n

        <\/p>\n

      • Attending an occasional facility meeting or tour where appropriate; and<\/li>\n

        <\/p>\n

      • Providing further financial advice if circumstances change.<\/li>\n

        <\/ul>\n

        The services included, applicable fee and period of assistance will be confirmed with you before the work begins. <\/pee> <\/div>\n

        <\/p>\n

        <\/p>\n
        <\/p>\n
        Cost<\/span> Quoted according to the assistance required <\/span> <\/span> <\/div>\n

        <\/div>\n

        <\/article>\n

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        [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”0px|0px|80px|0px|false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row module_class=”row-end-align” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” module_alignment=”center” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” header_2_text_align=”center” width=”100%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

        Helpful Resources<\/span>.<\/h2>\n

        [\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_orientation=”center” width=”100%” custom_margin=”16px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

        Short videos to help you better understand aged care and retirement planning.<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” module_alignment=”center” custom_margin=”40px||||false|false” custom_margin_tablet=”20px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        \"WhatWhat are your income options in retirement?<\/pee><\/div>\n

        [\/et_pb_code][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”12px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

        \"WhatWhat is a lifetime annuity?<\/pee><\/div>\n

        [\/et_pb_code][\/et_pb_column][et_pb_column type=”1_4″ module_class=”responsive-margin” _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”12px||12px||true|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

        \"PayingPaying for accommodation in an aged care home<\/pee><\/div>\n

        [\/et_pb_code][\/et_pb_column][et_pb_column type=”1_4″ module_class=”responsive-margin” _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        \"CaringCaring for your elderly parents<\/pee><\/div>\n

        [\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” module_alignment=”center” custom_padding=”80px||0px||false|false” custom_padding_tablet=”40px||0px||false|false” custom_padding_phone=”40px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#bfc5cd” _builder_version=”4.27.8″ _module_preset=”default” width=”100%” module_alignment=”center” min_height=”1px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_code _builder_version=”4.27.8″ _module_preset=”default” custom_margin=”1px||0px||false|false” global_colors_info=”{}”]<\/p>\n

          \t<\/p>\n
        • \t\t\"\"\t\tRemain at Home Support<\/span>\t<\/li>\n

          \t<\/p>\n

        • \t\t\"\"\t\tAccommodation Guidance<\/span>\t<\/li>\n

          \t<\/p>\n

        • \t\t\"\"\t\tFinancial & Centrelink Advice<\/span>\t<\/li>\n

          \t<\/p>\n

        • \t\t\"\"\t\tNavigating Fees<\/span>\t<\/li>\n

          \t<\/p>\n

        • \t\t\"\"\t\tComplete Aged Care Guidance<\/span>\t<\/li>\n

          <\/ul>\n

          [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”0px|0px|80px|0px|false|false” custom_padding_tablet=”0px|0px|60px|0px|false|false” custom_padding_phone=”||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” width=”100%” custom_margin=”||0px||false|false” custom_margin_tablet=”||16px||false|false” custom_margin_phone=”||16px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

          Referral \/ Additional <\/span> Services. <\/h2>\n

          [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Legal Services” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/gavel.webp” icon_placement=”left” image_icon_width=”44px” content_max_width=”100%” module_class=”reffral-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||16px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

          Wills, Powers of Attorney (Financial, Enduring and Guardianship) are available.<\/p>\n

          [\/et_pb_blurb][et_pb_blurb title=”Family Pets” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/paw-print.webp” icon_placement=”left” image_icon_width=”44px” content_max_width=”100%” module_class=”reffral-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||16px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

          Rehousing of family pets unable to be taken to the facility will be cared for by the AWL Golden Hearts program.<\/p>\n

          [\/et_pb_blurb][et_pb_blurb title=”Home Care” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/home.webp” icon_placement=”left” image_icon_width=”44px” content_max_width=”100%” module_class=”reffral-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||16px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

          We are able to organise and co-ordinate the Aged Care Assessment Test and liaise with providers.<\/p>\n

          [\/et_pb_blurb][et_pb_blurb title=”Packing and Removal Services” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/package.webp” icon_placement=”left” image_icon_width=”44px” content_max_width=”100%” module_class=”reffral-blurb reffral-blurb-width” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||16px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

          Available.<\/p>\n

          [\/et_pb_blurb][et_pb_blurb title=”Funeral Services” image=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/flower.webp” icon_placement=”left” image_icon_width=”44px” content_max_width=”100%” module_class=”reffral-blurb” _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#133b63″ header_font_size=”24px” body_text_color=”#0a1a2b” background_color=”#f4f6f8″ image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||0px||false|false” custom_padding=”16px|16px|16px|16px|true|true” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”]<\/p>\n

          Available.<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”0px|0px|80px|0px|false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ custom_padding_last_edited=”on|phone” module_class=”row-end-align” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#133B63″ width=”90%” max_width=”1320px” module_alignment=”center” custom_padding=”40px|48px|40px|48px|true|true” custom_padding_tablet=”40px|48px|40px|48px|true|true” custom_padding_phone=”20px|24px|20px|24px|true|true” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” width=”100%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

          Your Questions, Answered.<\/span><\/h2>\n

          [\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_text_color=”#FFFFFF” width=”82%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”8px||0px||false|false” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

          Find clear answers to common aged care terms and processes in our FAQs.<\/p>\n

          [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyMSJ9fQ==@” button_text=”Explore FAQs” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” module_class=”btn-filled” _builder_version=”4.27.8″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#FFFFFF” button_use_icon=”off” custom_margin_tablet=”16px||||false|false” custom_margin_phone=”16px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”18px|28px|18px|28px|true|true” button_text_color_last_edited=”off|desktop” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#133B63″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#FFFFFF”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”1920px” module_alignment=”center” custom_padding=”0px|0px|80px|0px|false|false” custom_padding_tablet=”0px|0px|60px|0px|false|false” custom_padding_phone=”||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”row-align” _builder_version=”4.27.8″ _module_preset=”default” width=”90%” max_width=”1320px” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/grandmother-playing-with-grandchild.webp” alt=”An older man and his adult son smiling together” force_fullwidth=”on” _builder_version=”4.27.8″ _module_preset=”default” min_height=”483px” min_height_tablet=”483px” min_height_phone=”” min_height_last_edited=”on|phone” custom_margin=”||0px||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” border_radii=”on|16px|16px|16px|16px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ module_class=”responsive-margin” _builder_version=”4.27.8″ _module_preset=”default” background_color=”#f4f6f8″ custom_padding=”40px|40px|40px|40px|true|true” custom_padding_tablet=”40px|40px|40px|40px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

          Real People, Real Results.<\/span> <\/h2>\n

          [\/et_pb_text][et_pb_image src=”https:\/\/trustedagedcare.com.au\/newsite\/wp-content\/uploads\/2026\/09\/card-content-icon-1.webp” show_bottom_space=”off” _builder_version=”4.27.8″ _module_preset=”default” custom_margin=”98px||24px||false|false” custom_margin_tablet=”60px||24px||false|false” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font_size=”16px” header_4_text_color=”#0a1a2b” custom_margin=”0px||0px||true|false” global_colors_info=”{}”]<\/p>\n

          When Mum needed to move into residential care, we had no idea where to start. Amanda walked us through every option, explained the finances clearly and helped us find a home where Mum feels safe and happy. We couldn’t have done it without her.<\/h4>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

          What We Do.Accredited Aged Care Professionals\u00a0Assisting Families to Navigate the Maze of Aged Care with Compassion.We help remove the tension involved in making informed decisions about your aged care choices.\u00a0 Accessing care for older Australians can be tricky with baffling jargon and a lot of paperwork.\u00a0 We make it easy for you to understand your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/pages\/141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/comments?post=141"}],"version-history":[{"count":61,"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/pages\/141\/revisions"}],"predecessor-version":[{"id":2066,"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/pages\/141\/revisions\/2066"}],"wp:attachment":[{"href":"https:\/\/trustedagedcare.com.au\/newsite\/wp-json\/wp\/v2\/media?parent=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}