Resources.
Clear information for every step of the aged care journey.
Aged care can feel overwhelming, particularly when you’re trying to understand fees, funding, accommodation and the choices available to you or someone you love. We’ve created a collection of easy-to-understand resources to help you navigate the process with greater confidence and clarity. From understanding aged care fees to preparing for your next conversation, these resources are here to help you make sense of the information and feel more prepared for what’s ahead.
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Understanding Aged Care Fees
Aged Care Fees – Before & After 1 November 2025
Understanding aged care costs and terminology can be confusing, particularly when names and arrangements change. This easy-to-follow guide explains the key aged care fees and contributions before and after 1 November 2025, including what the different terms mean and how to think about them in everyday language.
What’s inside?
The guide provides a simple overview of:
Basic Daily Fee
Accommodation Payment (RAD)
Daily Accommodation Payment (DAP)
Higher Everyday Living Fee (HELF)
Hotelling Contribution
Non-Clinical Care Contribution (NCCC)
It also explains how the terminology has changed and uses simple comparisons such as groceries, buying a room, renting a room, room service and hotel services to make the different fees easier to understand.
Please note: Aged care rules, rates, thresholds and fees can change. Always check the latest information or speak with your aged care provider or adviser about what applies to your circumstances.
Before the Crisis: 5 Essential Documents Every Older Australian Should Have in Place
One of the most common things we see when families are considering aged care is a rush to organise paperwork during a period of stress, illness or crisis. A hospital admission, a fall, a dementia diagnosis or an urgent need for residential aged care can leave families...
Aged care can be a highly complex and emotive topic
Reforms in aged care in recent years has meant the system has become incredibly complex and even confusing. Throw in that it is also a highly emotional topic also and it means it is an area that is very in-demand for quality financial advice. Paying for advice may...
A Chat with the Family
A great idea for families with aging parents, is to get together for a chat early, instead of waiting until one, or both parents are facing a health or financial crisis. It’s good to know early and while they still have capacity, what they would like to happen....
Aged Care: the costs, considerations, concerns and what you can do…
Choosing how you age is not just about accommodation for you or your family. There are also a range of financial and emotional issues to plan for. The quality of today’s health care means we are enjoying longer lives, with current life expectancy levels far exceeding...
Support in Aged Care
As at 31 December 2017, there were 104,602 people waiting for a home care support package. A staggering 26.70% had been waiting for more than 12 months, although many had a lower care package in the interim. [1] How do you increase your chances of receiving the...
Gold Coast Bulletin Good Health Guide Feature
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The five key questions on aged care
If you are considering aged care for someone close to you, there are five questions you need answered to ensure the best care at the most reasonable cost. It's a fact of life that many of us will need to one day face the daunting task of seeking aged care for...
Choosing to stay at home…
Older Australians often prefer to age at home rather than move into residential care. Home care packages may help you to stay in your home longer and take pressure off your family and friends while giving you the independence to live as you choose.
What is a home care package?
Under the Aged Care Act 1997, the Australian Government provides subsidies to approved home care providers so they may coordinate a package of care, services and case management to meet the individual care needs of older Australians. Home care packages are designed to...
Do you have a valid Will?
Creating a valid will is one of the most important things you can do to protect your loved ones. Here we explain how to go about it. Seek legal advice While DIY will kits can seem like an easy and inexpensive way to make a will, they can be fraught with pitfalls. Your...
Reduce stress to cut your heart attack risk
A new study links stress with heart disease, but there are easy ways to stay healthy and protect your heart. Stress is part of modern life but a new study shows that being stressed takes a serious, and lasting, toll on your health and increases your risk of heart...
Need help understanding what it means for you?
Resources can help you get started, but everyone’s circumstances are different. If you’re unsure about your options, your fees or what you need to do next, we’re here to help you work through the information and understand your options.
