Resources.
Clear information for every step of the aged care journey.
Aged care can feel overwhelming, particularly when you’re trying to understand fees, funding, accommodation and the choices available to you or someone you love. We’ve created a collection of easy-to-understand resources to help you navigate the process with greater confidence and clarity. From understanding aged care fees to preparing for your next conversation, these resources are here to help you make sense of the information and feel more prepared for what’s ahead.
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Understanding Aged Care Fees
Aged Care Fees – Before & After 1 November 2025
Understanding aged care costs and terminology can be confusing, particularly when names and arrangements change. This easy-to-follow guide explains the key aged care fees and contributions before and after 1 November 2025, including what the different terms mean and how to think about them in everyday language.
What’s inside?
The guide provides a simple overview of:
Basic Daily Fee
Accommodation Payment (RAD)
Daily Accommodation Payment (DAP)
Higher Everyday Living Fee (HELF)
Hotelling Contribution
Non-Clinical Care Contribution (NCCC)
It also explains how the terminology has changed and uses simple comparisons such as groceries, buying a room, renting a room, room service and hotel services to make the different fees easier to understand.
Please note: Aged care rules, rates, thresholds and fees can change. Always check the latest information or speak with your aged care provider or adviser about what applies to your circumstances.
Before the Crisis: 5 Essential Documents Every Older Australian Should Have in Place
One of the most common things we see when families are considering aged care is a rush to organise paperwork during a period of stress, illness or crisis. A hospital admission, a fall, a dementia diagnosis or an urgent need for residential aged care can leave families...
National trauma centre deployed to Vic as aged care crisis worsens
Medical teams from the national trauma centre have been deployed to Victoria to deal with the Melbourne’s worsening aged care crisis. The medical teams which are usually reserved for the worst humanitarian disasters will be joined by nurses from across Australia to...
Mitigating Risk in Health & Aged Care
Cybersecurity in Aged Care & Healthcare: Why It Matters Now More Than Ever Aged care and healthcare organisations are prime targets for cybercriminals, making cybersecurity an urgent priority. These sectors store vast amounts of sensitive patient data, rely on...
Creating Good Relationships in your new Aged Care home
How to Feel at Home in Your New Residence So just how can you go about creating good relationships in your new Aged Care home? Moving into a Residential Aged Care facility is a major life transition, and aged care providers must ensure that the process is as...
Dealing with Isolation
While financial concerns are an obvious consequence of COVID-19 lockdowns, they are not the only challenge aged care residents face. One of the most significant effects of the pandemic has been social isolation. Dealing with isolation, particularly due to strict...
Selling your home to enter Aged Care
Selling or Renting Your Home to Fund Aged Care? What to Consider in Today’s Market Thinking about selling your home to enter Aged Care? For many people moving into Residential Aged Care, selling or renting their former home is a key strategy to help cover...
Reduction in account-based pension minimums
As you probably know, capital losses from falling share prices are realised only if the company goes into liquidation or the shares are sold. Leaving investments intact may well offer the best chance to rebuild balances when markets pick up again, as they eventually...
What do the Deeming rate cuts mean?
Interest rates have been falling a lot faster and a lot longer than deeming rates for Centrelink and Veterans’ Affairs recipients, making it practically to even earn the current deeming rates from bank accounts. Higher-risk investments (in better markets) may...
Break Free from being Asset Rich and Cash Poor
How to Boost Your Income in Retirement: 4 Smart Strategies Are you asset rich but cash poor? If so, you’re not alone. Many older Australians find themselves with significant wealth tied up in their family home and other assets, but limited cash flow to cover everyday...
The Heartbreaking Reality of ‘Granny Dumping’ Over the Holidays
The Heartbreaking Reality of ‘Granny Dumping’ Over the Holidays—And How You Can Help The phrase "Granny Dumping" might sound shocking, but unfortunately, it’s a real and growing issue—especially during the holiday season. While many families cherish time with their...
How to help keep Dementia at bay
5 Ways to Reduce the Risk of Dementia Dementia is a devastating condition that affects one in ten people over 65. Research suggests there are proactive steps you can take help keep dementia at bay and to reduce your risk.[1] According to The Economic Cost of Dementia...
Need help understanding what it means for you?
Resources can help you get started, but everyone’s circumstances are different. If you’re unsure about your options, your fees or what you need to do next, we’re here to help you work through the information and understand your options.
